This has been a thorn in my shoe/side whatever for a very long time. My VA provider is Mather in Sacramento, Ca. When i go to my podiatrist at Mcclellan, immediately after check in i get a pink on my phone asking if i want to file for VA travel. I accept and verify a couple of items and wham bam thank you ma its done. But when i go to the dentist 100 yds away at McClellan or at Mather I still have to file the paperwork. At Mather for some visits i get a ping and do all the right things then unlike McClellan it tells me wooops sorry we cant do the magical VA travel reimbursement. I have told the authorities at Mather about this several times and all i get is “there is a glitch in the system”. Soooo fix it i say. Now if the VA with all its power was to tell the computer program provider we are cancelling your contract unless you fix this immediately my bet is it would be fixed.
Local American Legion chapter located in Coolidge, AZ
