The word is out: VA Health Connect is a simple way for Veterans to connect with a real person right now for:
Help with scheduling appointments.
Pharmacy needs.
Medical evaluations and guidance.
A virtual meeting with a medical provider, including tele-emergency care if appropriate.
VA Health Connect has handled more than 120 million calls with more than 10 million unique calls from Veterans and their families and caregivers. Veterans can call from anywhere at any time to get the care they need when they need it.
One Veteran truck driver called VA Health Connect from the road and a VA nurse convinced him to go to the ER for symptoms of deep vein thrombosis. The Veteran had four clots in his leg that could have caused a heart attack or stroke if not urgently treated. His call to VA Health Connect likely saved his life.
Veterans can call from anywhere at any time
When you have a question about your health and want to speak with someone right away through VA Health Connect, call your local VA medical center and select 1 for pharmacy, 2 for scheduling, or 3 to speak with a nurse.
To find your local VA medical center number, check the Find VA Locations webpage. You can also download the VA Health Chat app from the Apple App Store or Google Play. The app can also be launched in a web browser.
VA Health Connect and tele-emergency care do not replace emergency room care. Veterans should call 911 or go to the emergency room if they think they are experiencing a life-threatening emergency.
If a Veteran is in crisis or if a person is concerned about a Veteran in crisis, they should contact the Veterans Crisis Line to receive 24/7 confidential support. Veterans don’t have to be enrolled in VA benefits or health care to contact the crisis line. To reach responders, dial 988 then press 1; chat online, or text 838255.
